Refund Policy We at Test Success Hawaii believe that our products and services are the best, and as advertised. We expect to help your teenager gain mastery in test-taking, learn time-management and "elimination-focus" strategies, improve in overall grades, show an improved self-confidence and be motivated and prepared to take the college-entrance examination. However, if you are not satisfied that any of our goals are achieved, Test Success Hawaii will refund the cost of your class. Please contact our Vice President of Programs, Toni Shorysleeve by phone at (808) 923-8378 or email toni@testsuccesshawaii.com.